Official devi11 Document

Terms and Conditions devi11 – Complete Platform Usage Guide

This page contains the official terms and conditions governing the use of the devi11 platform. By registering and using our services, you agree to all terms stated here. Please read carefully before you start playing.

Last updated: January 1, 2026  ·  Effective from the same date
Key Points What You Should Know

A quick summary of devi11's key terms before you read the full document.

Minimum Age 18

Devi11 services are only available to users aged 18 and above. Identity verification is required before making your first withdrawal.

One Account per User

Each user is only allowed one active account. Duplicate accounts violate our terms and may result in permanent blocking and forfeiture of balance.

Bonuses with Rollover Requirements

All devi11 bonuses have rollover requirements clearly stated on the promotions page. Bonuses cannot be withdrawn directly without meeting the applicable requirements.

Account Security Is Your Responsibility

You are responsible for keeping your password and account information confidential. devi11 will never ask for your password via live chat or email.

Withdrawal to Match Deposit Method

Withdrawals are processed to the same payment method used at the time of deposit, unless an exception has been approved by the devi11 team.

Devi11 Reserves the Right to Suspend Accounts

Suspicious activity, fraud, or violations of our terms give devi11 the right to suspend or close an account without prior notice.

01

Acceptance of Terms of Use

By accessing, registering, or using the devi11 platform in any form—whether via website, mobile app, or other media—you are deemed to have read, understood, and agreed to all terms and conditions stated in this document in full without exception.

If you disagree with any or all of these terms and conditions, you are not permitted to use devi11 services in any form. Continued use of the service after any changes to the terms is considered acceptance of those changes.

Important note: These Terms and Conditions constitute a legally binding agreement between you as the user and devi11 as the platform operator. Save or print a copy for your reference.
02

User Eligibility and Account Registration

To register and use devi11's services, users must meet all of the following eligibility requirements:

  • Be at least 18 (eighteen) years of age at the time of registration
  • Not residing in a jurisdiction that explicitly prohibits online gambling
  • Registering under your own name — not on behalf of another person
  • Providing accurate, complete, and up-to-date information during the registration process
  • Not currently subject to any sanctions or restrictions previously imposed by devi11

Devi11 reserves the right to request valid proof of identity — such as a national ID, driver's license, or passport — at any point during the verification process. This KYC (Know Your Customer) process must be completed before your first withdrawal can be processed.

Registering under a false identity, using another person's identity, or providing misleading information is a serious violation that will result in immediate account closure and forfeiture of the entire balance.
03

Account Management and Security

Each user is only permitted to hold one active account on devi11. Holding more than one account — whether directly or through a third party, whether intentional or not — is a violation that may result in the blocking of all accounts involved along with any balances held within them.

You are fully responsible for the security of your account login credentials. devi11 provides two-factor authentication (2FA), which is strongly recommended to be enabled. Here are several important things to note regarding account security:

  • Never share your password with anyone, including the devi11 support team
  • Use a strong and unique password—a combination of uppercase letters, lowercase letters, numbers, and symbols
  • Contact the devi11 support team immediately if you suspect unauthorized access to your account
  • Devi11 is not liable for any losses arising from a user's failure to keep their account secure
Remember: The devi11 team will never ask for your password or OTP via live chat, email, or phone. If someone claims to be from devi11 and requests such information, it is a scam — please report it immediately.
04

Deposits, Withdrawals, and Transactions

Devi11 accepts deposits via a wide range of payment methods available in Indonesia, including bank transfers, digital wallets (DANA, OVO, GoPay, ShopeePay), and other methods displayed on the cashier page. Minimum and maximum deposit amounts vary depending on the selected method.

For fund withdrawals, the following terms apply:

  • Your first withdrawal requires completed KYC verification
  • The recipient name on the payment method must match the registered name on your devi11 account
  • Withdrawals are processed to the same payment method used for the last deposit, unless a specific approval has been granted
  • Minimum withdrawal amounts and estimated processing times are displayed on the cashier page and are subject to change at any time
  • Devi11 may request additional verification for large withdrawal transactions
Withdrawal Process Information: Most devi11 withdrawal requests are processed within minutes to a maximum of 1×24 hours. Delays may occur due to routine security checks or additional verification requirements.

All transactions on the devi11 platform are processed using 256-bit SSL encryption. devi11 does not store users' credit or debit card information on our servers. Full details are available at Withdrawal page.

05

Bonuses, Promotions, and Loyalty Programs

Devi11 offers a variety of bonuses and promotions for both new and existing members. All bonus offers are subject to the specific terms and conditions listed on their respective promotions pages and form an integral part of these general terms.

General bonus terms applicable across the entire devi11 platform:

  • Each bonus has a rollover (turnover) requirement that must be met before the bonus balance can be withdrawn
  • Bonuses are valid for one account per user, per device, per IP address, per bank account, and per household
  • Devi11 reserves the right to cancel bonuses obtained through means inconsistent with the spirit of the promotion
  • Unless stated otherwise, bonuses cannot be combined with other offers
  • Devi11 reserves the right to modify, suspend, or withdraw any promotion at any time
  • Bonus abuse or group coordination to exploit promotions is a serious violation
devi11 VIP Program: VIP members enjoy higher cashback rates, increased withdrawal limits, and exclusive offers. Full VIP program terms and benefits are available at VIP page.
06

Game Rules and Integrity

All games available on the devi11 platform — including Live Casino, Sports Betting, Fish Shooting Games, and other games — operate according to the specific rules of each game, which can be found within the game interface.

For Sports Betting, the following additional terms apply:

  • Devi11 reserves the right to void any bets placed based on incorrect information or erroneous odds resulting from technical errors
  • Bets placed after an event has ended or its result is already available will be automatically voided
  • In the event a match is cancelled, delayed beyond the specified time limit, or its result is disputed, devi11 will follow the decision of the relevant sports authority.
  • Wins from bets are processed after official results are confirmed by the competition organizer

For casino games, all outcomes are determined by a certified Random Number Generator (RNG) system audited by an independent testing body. devi11 does not intervene in any way with game results.

07

Prohibited Activities and Platform Misuse

Users are strictly prohibited from doing any of the following on the devi11 platform:

  • Using bots, automated software, scripts, or any technology to access and play on the platform in a non-human manner
  • Engaging in bonus arbitrage (bonus abuse) or exploiting system loopholes in an unreasonable manner
  • Colluding with other players to exploit promotions or cause losses to devi11
  • Money laundering or using the platform for any form of illegal financial transactions
  • Providing false or misleading information to the devi11 team
  • Accessing another person's account without valid authorization
  • Engaging in activities that may disrupt, damage, or overload devi11's technical infrastructure
Violations of the above prohibitions entitle devi11 to immediately suspend the account, cancel all pending bonuses and wins, and pursue legal action if necessary.
08

Account Closure and Suspension

Users may close their devi11 account at any time by contacting the customer support team. Any remaining balance will be processed for withdrawal once all requirements are met, including identity verification and no pending active bets.

Devi11 reserves the right to suspend or close a user's account without prior notice in the following situations:

  • Violation of applicable terms and conditions
  • Suspicious activity indicating fraud or money laundering
  • Requests from authorized legal or regulatory authorities
  • Owning more than one account
  • Users identified as under 18 years of age through the verification process

In cases of account closure at the user's own request for self-exclusion purposes, devi11 will process a refund of the active balance (excluding bonuses that have not met rollover requirements) to the registered payment method.

09

Devi11 Limitation of Liability

Devi11 provides the platform on an as-is and as-available basis. While we strive to ensure the best possible service availability and quality, devi11 does not guarantee that the service will always be free from interruptions, delays, or technical errors.

Devi11 is not liable for:

  • Financial losses arising from gambling activity on the platform
  • Service disruptions caused by factors beyond our control, including internet outages, natural disasters, or force majeure conditions
  • Losses resulting from a user's negligence in maintaining account security
  • Game decisions made by third-party game providers that are beyond devi11's control
Important: Gambling carries a real risk of financial loss. devi11 cannot guarantee wins and is not responsible for any losses arising from users' betting decisions.
10

Changes to Terms and Conditions

Devi11 reserves the right to modify, update, or revise these terms and conditions at any time without prior notice. Changes take effect immediately upon publication on this page, reflected by the updated date shown.

We will endeavor to notify you of significant changes via the email registered to your account or through announcements within the platform. However, the responsibility to periodically check the latest terms remains with the user.

Recommendation: Visit this page regularly to ensure you are always referring to the latest version of the devi11 Terms and Conditions.
11

Responsible Gaming Commitment

Devi11 is fully committed to the principles of responsible gaming. We recognize that a small number of users may be vulnerable to problematic gambling behavior, and we provide a range of tools to help users maintain control over their gaming activity.

Self-control tools available at devi11:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits from your account settings
  • Bet Limit: Set a maximum bet amount per session according to your means
  • Play Break: Temporarily block access for 24 hours up to 30 days
  • Self-Exclusion: Permanently close your account if you feel the need to stop entirely
  • Activity Report: Regularly monitor your play history and spending

If you or someone you know needs help with a gambling problem, please visit Responsible Gaming page us for more information about available resources.

12

Applicable Law and Dispute Resolution

These terms and conditions are governed by and interpreted in accordance with the laws applicable in the jurisdiction where devi11 holds its operating license. In the event of a dispute between a user and devi11, both parties agree to first attempt resolution through mutual discussion via the customer support team.

If a dispute cannot be resolved through mutual discussion within a reasonable time, it may be submitted to a recognized arbitration body in accordance with applicable regulations. Users hereby agree that dispute resolution cannot be conducted collectively (class action) but must be pursued on an individual basis.

Support Contact: For questions regarding these terms and conditions or if you need further clarification, contact the devi11 support team via live chat available 24 hours on the platform, or send an email to [email protected].

By using devi11 services, you acknowledge that you have read, understood, and agreed to all contents of these Terms and Conditions. This document was last updated on January 1, 2026.

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